1. Seven-day conditional refund period

You may request a refund within seven calendar days after purchasing a course if all of the following are true:


- You have completed no more than 25% of the course, based on available platform progress records.
- You have not completed the course or received or generated a completion certificate.
- You have not downloaded, copied, or otherwise obtained a substantial portion of downloadable course materials.
- The request is made in good faith and is not part of repeated or abusive refund activity.


A request made after seven calendar days or after exceeding these usage conditions is generally not eligible for a refund, except where required by law.

2. Duplicate charges and technical problems

Contact SkillAmpify promptly if you believe you were charged more than once for the same purchase or could not access a purchased course because of a verified platform error. SkillAmpify will review the transaction and may issue a refund or restore access as appropriate. Before requesting a technical refund, please allow SkillAmpify a reasonable opportunity to correct the access problem.

3. How to request a refund

Email info@skillampify.com from the email address associated with your account. Include your name, course title, purchase date, transaction or order number if available, and the reason for the request. Do not include payment-card or bank-account numbers.

SkillAmpify may review account, payment, course-progress, download, certificate, and support records needed to evaluate the request. We may ask for additional information to verify the purchaser or transaction.

4. Approved refunds

Approved refunds are returned to the original payment method when practicable. SkillAmpify may remove course access when a refund is approved. The time for the credit to appear is controlled in part by the payment provider and the student's financial institution.


5. Chargebacks and payment disputes

Please contact SkillAmpify before initiating a chargeback so we have an opportunity to resolve the concern. A refund, payment reversal, or chargeback may cause immediate restriction or removal of course access. Fraudulent or abusive disputes may result in account restrictions.

6. Course removal or exceptional circumstances

If SkillAmpify permanently removes a purchased course and cannot provide reasonable continued access or a suitable remedy, SkillAmpify may issue a full or prorated refund based on the circumstances. SkillAmpify may also consider exceptions for documented extraordinary circumstances, but doing so for one request does not require the same exception in another case.


This policy does not limit rights that cannot be waived under applicable law.


Questions and refund requests: info@skillampify.com.